Shipping policy

Shipping fees are the Buyer’s responsibility, and must be paid prior to dispatch.

The Buyer accepts the risk of lost, damaged or delayed shipments once the package leaves the Seller’s hands. The Buyer may file a claim with the carrier, but the Seller is not liable for carrier mishaps.
For cuttings: Inspect immediately upon receipt. Photograph condition. If the cutting arrives damaged or appears unviable on the day of delivery, you may request a replacement—provided care instructions were followed. Video proof may be required.

We begin shipping when weather conditions are suitable (e.g., no freezing forecast). Shipping dates may shift due to climate or logistic issues. Most Cuttings will be shipped late April if the weather permits

We offer both shipping and local pick-up options. Shipping costs vary based on your location.

Local pick-up is available at our designated location during business hours. You will receive notification when your order is ready for pick-up.